These terms and conditions are provided by Pb Robots and its subsidiaries (referred to as 'us', 'our' or 'we' in these terms) and set out the terms and conditions under which you may use our website. Your use of this website constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website.
By placing an order with pbrobots you agree that:
> Any information provided by you will be true, accurate, current and complete
> You are the authorised holder of any credit/debit card or PayPal account you may use on the website
> You will notify us immediately of any changes to any information you have submitted to the website
> We may collect, store and use information about you in accordance with our privacy policy
> You will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever
> By clicking Confirm Order you are confirming your acceptance of these terms and conditions and that you are giving us permission to make a debit for this order
> E-mails sent will be deemed as read, it is your responsibility to ensure that the email address supplied is accurate and capable of receiving our e-mails
> You have read the below and accept these terms and conditions in relation to Price and Promotions, Shipping and Delivery, Contract Cancellation, Returns and
Refunds and Data Protection.
We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which the customer has accepted when an order has been placed. Once an order is placed customers are deemed to have read and agreed to the terms and conditions.
This agreement together with the standard terms and conditions of the website constitutes the entire agreement between you and pbrobots with respect to the use of the website.
A contract is formed between us when (and not before) we dispatch your order. The order will not be accepted until we receive payment. Any errors regarding website based information, quotation, price list, acceptance of offer, invoice or other documentation or information issued by us may be subject to correction without any liability on our part.
Delivery Timeframes
It is our experience that delivery is effected 99% of cases within the chosen delivery time periods. We use a third party courier service and on occasion human error may cause a package to be misdirected. pbrobots cannot be held responsible for a package not reaching its destination on time as delivery is the responsibility of a third party courier. We suggest to customers to place orders well in advance of parties and Christmas to allow for unforeseen delays. The customer should notify us if they do not receive their package when expected and we will endeavor to ensure it gets delivered as soon as possible. Upon delivery, it is the customer's responsibility to check the contents of their packages and inform us of any discrepancies at the earliest opportunity.
Exclusions
Transit Damage
If you receive a delivery and the item is damaged please refuse the delivery and notify us within 24 hours.
Where the damage is not noticeable until you open your parcel after you have signed for delivery then you must notify us within 48 hours. Please check all contents on receipt of your order. We are unable to accept a return of goods damaged in transit unless you notify us within 7 days of receipt of your order.
Data Protection
Your privacy is very important to us, that’s why we will never release your personal details to any company outside of pbrobots for mailing or marketing purposes. We confirm that your personal information will only be used in accordance with our Privacy Policy.
Your Personal Information may be disclosed to reputable third parties who will help process your order. pbrobots requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable Data Protection and consumer legislation.
Description of Products
Each product on this website is listed subject to its Product Description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website.
Warranties
We do not give any warranty, condition, guarantee or representation, express or implied, relating to the information contained on this website or on any website to which it is linked. We make no representations or warranties concerning the accuracy, completeness or suitability for any purpose of the information and related graphics contained on this website, or on any website to which it is linked. We do not warrant that our website or any website to which it is linked or any relevant server are free of computer viruses or other harmful applications.
Payment
All payments are made through Paypal terms and conditions apply.
Your Obligations
You agree that:
> Any information provided by you will be true, accurate, current and complete
> Confirm that you are the authorised holder of any credit/debit card you may use on the website
> To notify us immediately of any changes to any information you have submitted to the website
> We may collect, store and use information about you in accordance with our privacy policy
> That you will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever.
> That you will not do any of the following without obtaining prior written permission for us;
> Redistribute or modify any of the content of our website
> Remove any copyright or trade mark notices from any copies of the content
> Create a database in electronic or structured manual form by systematically downloading and storing all or any of the content of our website
> This agreement constitutes the entire agreement between you and pbrobots and its subsidiaries with respect to the use of the website.
IF FOR ANY REASON YOU WOULD LIKE TO RETURN YOUR ROBOT. WE WILL GIVE YOU A FULL REFUND UP TO 15 DAYS AFTER THE PURCHASE DATE LESS POSTAGE COST. AS LONG AS WE RECEIVE THE ROBOT BACK IN THE SAME CONDITION IT WAS AT THE TIME OF PURCHASE.
